FAQ
1️⃣ How long will delivery take?
All orders are shipped within 2–3 business days. Delivery across Pakistan usually takes 3–5 days.
2️⃣ What is your return policy?
We accept returns within 10 days of delivery. Products must be in the same condition as received. Refunds or exchanges are processed quickly.
3️⃣ Are your products authentic / imported?
Yes! Every item is carefully sourced from the UK & USA, ensuring authenticity and premium quality.
4️⃣ Do you offer Cash on Delivery (COD)?
Yes, COD is available nationwide for a hassle-free shopping experience.
5️⃣ How can I track my order?
Once your order is shipped, we’ll provide a tracking number via SMS or email. You can track your order anytime.
6️⃣ Do you restock items?
Most pieces are limited stock. Once they’re gone, they won’t be restocked. Be sure to grab your favorites quickly!
7️⃣ Can I cancel or change my order?
Orders can be canceled or modified within 24 hours of placing them. Contact our support team immediately to make changes.
8️⃣ Do you offer international shipping?
Currently, we ship within Pakistan. International shipping may be available in the future — stay tuned!
9️⃣ How do I know my product size?
Each product page includes a detailed size guide. For vintage items, we recommend checking measurements carefully before ordering.
🔟 How can I contact customer support?
You can reach us via email, WhatsApp, or DM on Instagram. We respond quickly to all inquiries to ensure a smooth shopping experience.